About Us

Customer Service Vocational Training Institute (CSVTI)


Customer Service Vocational Training Institute is a Post Secondary Vocational Training Centre with accreditation number ORDER N0 416/MINEFOP/SG/DFOP/SDGSF/SACD of 07 DEC 2017 by the State Ministry of Employment and Vocational Training of the Republic of Cameroon.

On demand Job Focused Skills

Customer needs are changing. So too are the competencies customer service and sales agents need . Our training and certification programs equip you with the required skills needed to deliver outstanding service, close deals faster, engage with prospects better and manage data more proactively. 

Our Vision

Who We Are

Whether you are looking for a short or intensive program, or a long program, we got you covered. Our training teams are made of seasoned academicians and industry experts with a wealth of experience transforming businesses in Africa. 

We understand the specificities of the African Market. We have performed hundreds of trainings for different age groups and in different countries all over Africa. Our training methodology focuses on shaping behaviors and using practical examples from the trainees’ everyday life, making the training more interactive and the concepts easily retained. Our track record of success delivering business transformation  programs is our key strength.

Niche Specific

Our programs are designed to meet the current skill gaps in the changing workplace and offer you a career growth or quick access to jobs.


Our trainers are senior academic and industry experts that give you to a blend of both theory and practice.

Professional Diploma

As a state accredited institution our Certificates and Diplomas are nationally and  internationally recognized.